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Contact Crazy Frog AI

How to reach Crazy Frog AI about your videos, credits, billing or privacy.

Last updated: 2026-10-19

The fastest way to reach us is by email. We answer every message by email.

Email Support

Write to support@crazy-frog.org.

What to Include

So we can help quickly, tell us the Google account email you sign in with, what you were trying to do and what happened instead. If a video failed, include the reference code shown under the error message, or the time you started the render.

Common Requests

  • Video problems: a render failed, looks wrong or won’t download.
  • Credits and payments: missing credits, a pack you bought, a discount that didn’t apply.
  • Privacy: requests to see, correct or delete your photos, videos or account data.
  • Rights concerns: if you believe a video made with Crazy Frog AI uses your image or content without permission, email us the details and we’ll review it.

Website: https://crazy-frog.org